Billing Policies

The following constitutes our Billing Policy and applies to ALL of our customers. Please review the following terms carefully. If you do not agree to these terms, you should not use this site.  The term “Web Unico” or “us” or “we” or “our” refers to Web Unico, the owner of the Web site. The term “you” refers to the user, the customer or viewer of our Web Site. The term "plan" refers to any product, service or item billed on an reoccurring interval. Any questions or comments regarding this document should be forwarded to the Company at the following address: billing@webunico.com.

Contract Initiation – Deposit, Hosting, Domain and other Third Party Charges
We require a 20% deposit (of the lowest estimated amount) upon commencement of work.  If you would like us to set up the hosting and/or domain accounts for you, we need the owner name, credit card (including security code on back), and billing information. All third party charges (including but not limited to: domain, hosting and template purchase fees) once authorized by you, are charged directly to you upfront (separate from the 20% deposit), are created in your name and are owned by you.

 Your deposit will be applied towards your first invoice.

Mary Kay Specific Policies:
For Setup/site design we require a 50% deposit on the setup fees.
All recurring maintenance fees will due before the begin of the upcoming maintenance date. Maintenance renewal dates shall be determined at the time Unico is contracted to do the work.

Billing Frequency
We invoice bi-weekly (Monday or Tuesday) the amount of work performed since the last invoice date.  Payment is due one week after the invoice is sent – the due date will be listed near the total due area of your invoice.

Payment Options
All prices shown are in US currency. Payments to us are to be made in US currency and must be drawn from a US bank.

We accept checks, Master Card*, Visa*, Amex*, Discover*, eChecks*, & PayPal*.

Make checks out to:  Web Unico
Mail to:
Web Unico
Att: Gustavo Rojas
3090 N. Course Dr. #208
Pompano Beach, FL 33069

* An Additional 3% transaction fee will apply to all non-check payments. 

Late Payment
For all non-recurring services (such as web design, graphic design, etc), payments are due one week after invoice is sent.

For customers not paying by credit card we are to receive payment of their balance due within fifteen (15) days of the invoice date.

Accounts that are thirty (30) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.

Account Renewals
In order to insure uninterrupted service to your website and related services, all plans will automatically renew at the end of the plan's billing interval. Plan renewal charges are based on the current rate on the date of renewal according to the service selected. Plans are renewed for the same billing interval. If you wish to cancel your plan before plan renewal, please refer to the Cancellation section below.

Important Notice
In the event you need to cancel, please specify whether you would like to cancel your domain name only, your Web hosting plan only, or both your domain and hosting accounts. The cancellation or expiration of your domain name does not automatically terminate your hosting account (or vice versa). Your hosting account billing term automatically renews upon its completion, unless you notify us that you would like to cancel your account.

Statements
ALL invoices and statements are e-mailed. You are required to keep a valid billing e-mail address at all times. If paper billing is required, we can provide paper invoices and statements if requested.

Fees

• Returned (NSF) Checks
  We charges a $35.00 processing fee for returned (NSF) checks. Customers that issue an NSF check will be required to submit future payments with a certified check or money order.
• Credit Card Chargebacks
  A $35.00 processing fee will be assessed for each credit card chargeback received by us.
• Reactivation
  Customers that choose to reactivate a closed account will be charged a $20 reactivation fee. If we have to restore your data files to your reactivated account, a $100 fee will be charged.

Cancellations
Our service plans will automatically renew until a service plan is cancelled. In order to cancel service, you must contact us during business hours at billing@webunico.com  or (954) 449-3407. Please note that there are no pro-rated refunds after the first 30 days of service. Non-US customers may contact us via email at billing@webunico.com .

Cancellation requests must be received by us a minimum of thirty (10) days prior to the end of your billing interval. Cancellations submitted later than this time may result in your service plan being automatically renewed. All cancellations become effective on the day processed by us. If you do not receive a confirmation notice, please contact us immediately.

Cancellation of services does not relieve you from paying any outstanding balance owed on your account. We reserve the right to terminate any account, at any time, without notice, for any reason that we deem appropriate.

Credit Card Disputes/Chargebacks
We have a zero tolerance policy for chargebacks. Customers who dispute a credit card payment are subject to a fine, suspension and account termination at our discretion. A $35.00 processing fee will be assessed to all accounts that receive a chargeback.

Billing/Price Changes
Our policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.